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FREE SHIPPING ON U.S. DOMESTIC ORDERS $25+

FAQ

Shopping

What Shipping Methods Are Available?

We use USPS Priority & First Class Mail, FedEx Ground or Express 2 Day Air, or UPS Ground.

How do I place an Order?

You may order directly on our website, place items in shopping cart & check out. The order will be sent to us electronically to process the shipment on next business day.

Do You Ship Internationally?

Yes! Simply add products to your shopping cart and our system will calculate your international shipping cost based on total weight & destination country.

Is Buying On-Line Safe?

It is totally safe to buy from stores that are hosted by Shopify. However, we can not avoid scammers when we are not careful. ... At the same time, you can ensure that your card details are being moved to the payment provider directly, not to the third-party Shopify or the store owner.

Payment

What Payment Methods Are Accepted?

We accept all major credit cards, PayPal and Amazon Pay.

Returns

Do I have to pay anything to return my items?

Unless it is proved to be a defective unit, or damaged upon arrival, you are responsible to the return postage.

How do I return an item?

To return, please attached the order number, along with the product in original retail packaging; mail it to:

Baldr Returns
18 Middlesex Blvd,
Plainsboro, NJ 08536

We suggest you print out any email correspondence with us and attach it with the package; it will help us process the refund much smoothly. Upon receipt in good condition, we will process your refund within 1-2 business days.

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